- Log in to FirstOntario's mobile app using your current Personal Access Code (PAC).
- Navigate to Settings.
- Select Change Personal Access Code.
- Enter your current PAC followed by your new PAC. You will need to enter your new PAC a second time to confirm it.
- Select Save.
A safe access code consists of at least 12 characters and combines letters and numbers.
If you have forgotten your password or if you are locked out of your account, please contact our Member Service Centre at 1-800-616-8788 to reset your PAC.