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Exterior of FirstOntario Branch

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National Day for Truth and Reconciliation closures

Learning and recognizing the truth from the past and striving to do better.

FirstOntario branches will be closed on Friday, September 30 and Saturday, October 1. Our Member Service Centre, Member Solutions Team and Personal Assisted Teller services will be available on both of these days from 8 a.m. to 5 p.m. should you need anything.

​Have you tried our Personal Assisted Teller machine yet?

Enjoy all the benefits of an ATM, plus the added bonus of extended hours and additional services.


Need help?

Visit our Help section to get more support


Visit your branch or connect with our Member Service Centre at 1-800-616-8878 to find out your debit card and ATM withdrawal limits.


Some Members will have immediate access to a limited amount of the funds they deposit one of our ATMs. The remaining funds will be held for a short time.

This hold period allows our credit union to verify that the funds will be available from the account at the other financial institution on which the cheque and/or other negotiable items are drawn.

Member-specific circumstances will determine what they can access right away and if longer holds are required.

Please don’t hesitate to contact us at 1-800-616-8878 if you have any questions.


You can. As a Member of FirstOntario, you have access to more than 3,700 THE EXCHANGE Network® ATMs across Canada – surcharge free! Use our branch/ATM locator (on this page or on our mobile app) to find the closest ATM on the network whenever you need to make a quick transaction.

If you use an ATM that is not a FirstOntario or THE EXCHANGE Network machine, you may be subject to fees both from FirstOntario and the other financial institution.

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