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FirstOntario Credit Union Branch Exterior

​Contact FirstOntario

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  • Contact

Our teams are available to get you the help you need


Give us a call


I need help with day-to-day banking needs

Our Member Service Centre can take care of your day-to-day banking needs. Chat by phone or book an appointment in a branch.

Monday to Friday, 7 a.m. to 8 p.m.
Saturdays, 8 a.m. to 5 p.m.

I need help with mortgages, loans and lines of credit

Our remote Member Solutions Team can help with loans, mortgages and lines of credit and offer these full-service options over the phone.

Monday to Friday, 8 a.m. to 8 p.m.
Saturdays, 8 a.m. to 5 p.m.

I need help with wealth services

Wealth Connect offers easy access to a dedicated team of advisors who offer a full suite of wealth services by phone or through online video consultations.

Monday to Friday, 9 a.m. to 5 p.m.

Personal Assisted Teller Machine

You have more options!

Visit one of our branches anytime or take advantage of our Personal Assisted Teller machines! Remote tellers are available through live video technology – they’re located in our branch vestibules (with ATM services) and are available through extended hours.

24/7 Cardholder Service (Canada/USA) 1-855-341-4643
24/7 Cardholder Service International collect 1-647-252-9564
Lost/Stolen Card (Canada/USA) 1-855-341-4643
Lost/Stolen Card International collect 1-647-252-9564

Reporting fraud

If you suspect any loss, theft or unauthorized use of your account, contact us immediately to report the fraud.


If you have any questions about our privacy policies, contact the FirstOntario Privacy Officer.

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