Privacy and security

Whether at the branch, online, or an ATM, we help you bank safely and protect your personal information.

Your privacy and security is important to us

FirstOntario Credit Union provides many ways to bank whether that be in a branch, from the comfort of home or at an ATM machine. We recognize these options – both online and offline – all come with legitimate concerns about privacy and security. We are committed to ensuring you are well aware and even better equipped when it comes to safeguarding your personal and confidential information.

Father and young daughter using a laptop together while holding a credit card at home.

Privacy

We are committed to protecting your privacy and safeguarding your personal and financial information.

Person using a smartphone to access a mobile banking app with secure login.

Fraud awareness

As scams and fraud tactics evolve, staying informed is the best defence. Learn how to recognize potential scams.

Customer service representative smiling while speaking with a member.

How we protect you

We take many precautions to protect your online accounts to ensure your information remains safe.

Man relaxing at home with a small dog while checking his smartphone.

Protect yourself

Learn how to protect your personal and financial information from fraud, identity theft, and online threats.

Have questions about online security?

Visit our Help page for answers to frequently asked questions.