Careers

Alternate Delivery Channels

Manager, Member Service Centre

St. Catharines

The Manager, Member Service Centre is accountable for leading a team of dedicated employees to deliver excellent member service for existing and new members remotely from our Contract Centre. Learn more ❐

Assistant Branch Manager

Hamilton/Halton

The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations across all Western branches. Learn more ❐

Assistant Branch Manager

Western Branches

The Assistant Branch Manager is responsible for supporting and developing dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations across all Western branches. Learn more ❐

Member Experience Representative

North Oakville

The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members’ financial needs. Learn more ❐

Member Experience Representative

St. Catharines/Niagara Falls

The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members’ financial needs. Learn more ❐

Member Experience Representative – Temporary (up to 18 months)

Thorold

The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members’ financial needs. Learn more ❐

Member Service Representative – Part time

Brantford, Hamilton and Oakville

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager. Learn more ❐

Floating Member Service Representative

Niagara

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Assists with achieving the goals and objectives relating to business development as set forth by the Branch Manager. Learn more ❐

Business Banking Group

Business Analyst

Hamilton

The Business Analyst is responsible for supporting the Business Banking Group goals by achieving targets and objectives while providing solid advice to Commercial Services account managers. As a key member of team, this role supports the risk and portfolio management. Learn more ❐

Business Services

Account Manager, Business Services

Port Plaza

The Account Manager, Business Services is accountable for delivering unforgettable service to existing and new Business Members while embedding FirstOntario Business into the community to become the business lender of choice. Learn more ❐

Commercial Credit

Manager, Commercial Credit

Stoney Creek

The Manager, Commercial Credit is a member of the Commercial Credit Team. The position helps fulfill the teams’ objective of credit risk oversight into the commercial lending portfolio. Learn more ❐

Creative Arts Financial

Branch Manager

Toronto

The Branch Manager is accountable for leading a team of dedicated employees to create memorable experiences for existing and new members while ensuring efficient branch operations. Learn more ❐

Finance

Accounting Analyst

Stoney Creek

The Accounting Analyst is responsible for performing a variety of accounting duties, preparing and managing monthly and quarterly account reconciliations, and owning the accounting for fixed assets. Learn more ❐

Vice President, Finance

Stoney Creek

The VP, Finance is accountable for leading a dedicated team of finance professionals and the development, implementation and monitoring of policies, procedures and practices for financial and regulatory reporting for FirstOntario Credit Union. Learn more ❐

Human Resources

Payroll and Benefits Coordinator

Stoney Creek

The Payroll and Benefits Coordinator is responsible for providing exceptional administrative support for the weekly and bi-weekly payrolls for unionized, non-unionized and salary employees, benefits and pension programs for active and retired employees. Learn more ❐

Information Technology

IT Security Analyst

Stoney Creek

The IT Security Analyst performs the day-to-day operations of the current security solutions as well as identification, investigation and resolution of security breaches detected by those solutions. Learn more ❐

IT Support Analyst

Stoney Creek

The IT Support Analyst is responsible for the day to day technical support to all computer users and technical platforms across FirstOntario which includes product evaluation, installation, configuration of software and hardware, maintenance, research and troubleshooting problems and resolutions. Learn more ❐

System Design Analyst

Stoney Creek

The System Design Analyst will be responsible for the configuration and parametrization of the Temenos Banking System and other Applications. In this role the System Design Analyst will be a key support resource to ensure effectiveness of support and development of key applications to meet the needs of the business. Learn more ❐

Systems Engineer

Stoney Creek

The Systems Engineer is responsible for managing and monitoring all installed systems and infrastructure. Installing, configuring, testing, and maintaining operating systems, application software and system management tools and access rights administration across the infrastructure, while ensuring the highest levels of systems and infrastructure availability. Learn more ❐

Member Solutions Centre, Member Experience

Member Experience Representative – Remote

Hamilton/Halton Region

The Member Experience Representative is responsible for providing the optimal member experience through exceptional member service and identifying and providing solutions for members’ financial needs. Learn more ❐

Member Solutions Representative – Part time

St. Catharines

Provide prompt, efficient and courteous transactional sales and service to members. Proactively assist members to ensure that their needs have been met and refer to other staff, as appropriate. Learn more ❐

Project Management Office

Business Analyst

Stoney Creek

The Business Analyst in the project management team contributes to the overall success of the project management office’s strategic vision and business objectives via the utilization of human centered design, project management and the Lean methodology. Learn more ❐

Retail Banking

Facilities Coordinator

Stoney Creek

The Coordinator, Facilities is responsible for the management of FirstOntario’s facilities, ensuring the property is maintained to meet legal standards and FirstOntario requirements. Learn more ❐

Risk Management and Compliance

Project & Operational Risk Analyst

Stoney Creek

The Project & Operational Risk Analyst works to identify and limit the risk associated with a company’s operations. Your responsibilities involve assessing business operations, identifying issues in projects, processes and new initiatives, and preparing impact assessments on your findings. Learn more ❐

Sales

Personal Assistant Teller – Part Time

Stoney Creek

Reporting to the Manager, and Central Operations Support, the P.A.T. will provide prompt, efficient and courteous transactional sales and service to members. Working with Branch Management and staff as well as other departments and divisions within FirstOntario Credit Union, you will ensure and promote established contacts with members and prospective members. Learn more ❐

Personal Assistant Teller – Full Time – Temporary (up to 6 months)

Stoney Creek

Reporting to the Manager, and Central Operations Support, the P.A.T. will provide prompt, efficient and courteous transactional sales and service to members. Working with Branch Management and staff as well as other departments and divisions within FirstOntario Credit Union, you will ensure and promote established contacts with members and prospective members. Learn more ❐

Wealth

Investment Advisor Assistant

Hamilton

The primary purpose of this role is to contribute to the success of the vision of FirstOntario Wealth Management. This role provides sales support to assigned Investment Advisors in managing their portfolios and maximizing their productivity by providing administrative support and high quality customer service to Member/client. Learn more ❐