Products and Services Help

A full list of our personal transactions and services fees are on our Personal Banking Fees page. 

If you are looking for account fees, please visit the following pages:

• Personal chequing accounts
• Personal savings accounts
• Business accounts

You can view a list of fees by visiting our business account plans page or business credit cards page.

You have a few options. View our personal credit cards or business credit cards (including rates, fees and perks) online.

You can also call our Member Service Centre at 1-800-616-8878 to book an appointment at your nearest branch – we are happy to sit down to discuss the best option for you.

Yes! Our PAT machines are available at all of our branches. Take advantage of live teller services through real-time video technology with the bonus of extended hours.

Visit our Personal Assisted Teller (PAT) page for exact locations and business hours.

You can. As a Member of FirstOntario, you have access to more than 3,700 THE EXCHANGE Network® ATMs across Canada – surcharge free! Use our Branch/ATM locator to find the closest ATM on the network whenever you need to make a quick transaction.

If you use an ATM that is not a FirstOntario or THE EXCHANGE Network machine, you may be subject to fees both from FirstOntario and the other financial institution.