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Mobile Banking

FirstOntario’s mobile banking app gives you the flexibility to bank anytime, anywhere.

 

 

Download the FirstOntario app now

Then log in and you’ll be ready to go.

 

 
 
 

Access your bank accounts on the go.

The FirstOntario mobile banking app i­s a secure and convenient way to stay on top of your everyday banking on your smartphone or tablet. Here are a few things you can take care of through our app:

 

Move money with Interac e-Transfer®

Send, request and arrange for money to be automatically deposited into your account.

Deposit Anywhere​™

Deposit a cheque in less than a minute simply by taking a picture with your phone.

Pay bills online

Set up and manage your bill payees so you can make quick and easy payments. 

 

Go digital. Bank on your smartphone or tablet.

Set up online banking today and access everything you need electronically. Then download our mobile app and bank when it’s convenient for you.

 

Forget about business hours

Go mobile and enjoy endless banking options. Bank on the go in real time, when you have time. No need to rush anywhere when everything is right at your fingertips. 

 

Automate transfers and payments

Easily set up recurring transfers and bill payments.

Check balances and account activity

Just tap to view a quick summary of all your account transactions.

Transfer funds

Move money between your FirstOntario accounts in no time.

Find your nearest branch/ATM

Access more than 3,700 surcharge-free ATMs through THE EXCHANGE Network. 

View our great rates

Simply scroll down to check out all of our current rates that are available now. 

 

Download the FirstOntario app now

 

 
 

Need help?

Visit our help section to get more support

 

All of our everyday chequing accounts come with free e-Transfers. The amount of free transactions depends on which account you have. View our Everyday Chequing Accounts page for details on all of our accounts.

Please see below for e-Transfer transaction limits:

INTERAC E-TRANSFERS LIMIT
Maximum sending limit per transaction $3,000
Maximum sending limit per day (rolling period of 24 hours) $10,000
Maximum sending limit per week (rolling period of seven days) $10,000
Maximum sending limit per month (rolling period of 30 days) $20,000
Maximum incoming limit per transaction $25,000
Minimum incoming limit per transaction $0
 

All you and the recipient/sender need to get started is an email address or mobile telephone number and a Canadian deposit account with access to online banking.

Sending an Interac e-Transfer

  1. Log in to the mobile app. If you haven’t set up your online banking yet, call us at 1-800-616-8878 or visit your local branch to get started and to receive your Personal Access Code (PAC).
  2. Select Interac e-Transfer® from the main page.
  3. Choose the account you wish to send money from by tapping Select Account.
  4. Choose the recipient of your e-Transfer by tapping Select Recipient.
  5. Select Add Recipients. Enter the name and email address or mobile telephone number of the person who you will be sending the money to. Once you have added these details, they will be stored on the Select Recipient list, you will not have to enter in the same information again.
  6. Create a security question and answer that only the sender and receiver will know. The receiver will have to enter the answer to the security question in order to access the e-Transfer. If it's a friend, for example, the question might be: "What is the name of your dog?".

    For security reasons, the message field which enables you to leave a note for your recipient, must not contain the answer to your security question.
  7. Indicate the amount you'd like to send and select Continue.
  8. Review the details of your Interac e-Transfer. Your account will be debited the amount you have sent once you select Confirm.

Receiving an Interac e-Transfer

You will be notified by email and/or text that an Interac e-Transfer has been sent to you.

From your computer or a smartphone, open the email or text and you will be walked through a simple, user-friendly interface that leads to your own financial institution's online banking, where you will deposit the funds to the account of your choice after correctly answering the security question set up by the sender.

 
  1. Log in to FirstOntario's Mobile App using your current Personal Access Code (PAC).
  2. Navigate to Settings.
  3. Select Change Personal Access Code.
  4. Enter your current PAC followed by your new PAC. You will need to enter your new PAC a second time to confirm it.
  5. Select Save.

A safe access code consists of at least 12 characters and combines letters and numbers.

If you have forgotten your password or if you are locked out of your account, please contact our Member Service Centre at 1-800-616-8878 to reset your PAC.

 
 

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