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Financial Literacy
We know that strong financial literacy is key to making informed decisions about money.
Online Enhancements
Quick fix for QuickView on our mobile app
If you cannot view your account balances after you set up Quickview, please complete an app reset. Once you log in, go to Settings and tap App reset. Please note that once you confirm this action, you will need to re-enter your log-in details and tap Remember me to save them. If you use biometrics, you will also have to reactivate this feature after the reset.
At FirstOntario, we continually look at ways to enhance our service to members while ensuring member accounts are secure
As part of that continuous improvement strategy, we introduced changes to the online banking log in screen.
The first time you attempt to log in that day or any day after, you must re-enter any saved login information, such as your card number and PAC (personal access code). After entering the information, select Remember Me, enter a nickname, and your information will be saved again, and you won’t need to re-enter again.
Are you an Interac Flash® debit card holder?
Please be aware that Interac Flash debit card numbers begin with 581828 and must be entered before the remaining 13 digits embossed on your card.
Are you a FirstOntario Debit Mastercard® holder?
If you have a FirstOntario Debit Mastercard enter the number on the back of your card.
Coming soon!
Members will be able to reset their personal access code (PAC) in online banking on your own at home. It's another way we are enhancing our online banking experience.
It's important to always be on the look out for fraud
Cyber crime is on the rise and criminals continue to impersonate legitimate businesses. Be extra cautious and aware of fraudulent emails, links, texts and phone calls and always type FirstOntario.com into your browser before you log in.
There are many ways you can protect yourself online.
Still have questions?
If you have any questions or concerns, our Member Service Centre is just a phone call away.
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The Contactless Indicator is a trade-mark of EMV Co. LLC. Used under license.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
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