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If you cannot view your account balances after you set up Quickview, please complete an app reset. Once you log in, go to Settings and tap App reset. Please note that once you confirm this action, you will need to re-enter your log-in details and tap Remember me to save them. If you use biometrics, you will also have to reactivate this feature after the reset.
As part of that continuous improvement strategy, we introduced changes to the online banking log in screen.
The first time you attempt to log in that day or any day after, you must re-enter any saved login information, such as your card number and PAC (personal access code). After entering the information, select Remember Me, enter a nickname, and your information will be saved again, and you won’t need to re-enter again.
Cyber crime is on the rise and criminals continue to impersonate legitimate businesses. Be extra cautious and aware of fraudulent emails, links, texts and phone calls and always type FirstOntario.com into your browser before you log in.
There are many ways you can protect yourself online.
If you have any questions or concerns, our Member Service Centre is just a phone call away.
Interac Flash® is a registered trademark of Interac Inc. used under license. To learn more, visit interac.ca*
The Contactless Indicator is a trade-mark of EMV Co. LLC. Used under license.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.