Empower yourself. Take control of your finances.
For more than 80 years, FirstOntario has been helping members get through the good times and the bad and now, we’re facing the challenges of COVID-19.
As the situation continues to evolve, FirstOntario is responding and adapting. We’re going to get through this together.
If you need extra support during these uncertain times, don't hesitate to get in touch.
All of our branches are open Monday to Friday to serve our members, with the exception of the following:
Select branches are open on Saturdays from 9:30 a.m. to 3 p.m. by appointment only. If you would like to schedule an appointment, please call our Member Service Centre at 1-800-616-8878.
Members play a role in helping us keep our operations healthy and safe. Here’s what you can do to help reduce the potential spread of COVID-19:
Our Member Service Centre at 1-800-616-8878, Personal Assisted Teller (PAT) and ATM machines are open for business. PAT machines offer virtual service representatives through extended hours and give you access to the same transactions and services you would receive in branches.
You can also take advantage of our online and mobile banking services – available 24/7 – to bank from the comfort of home. Check account balances and transaction history, send money, pay bills, deposit cheques and more. Download our mobile app now or contact our Member Service Centre at 1-800-616-8878 during regular business hours to set up online banking.
Visit Ways to Bank for more details.
We understand some of our members may experience financial impacts as a result of COVID-19. We’re here for you and ask that you contact your local branch or our Member Service Centre at 1-800-616-8878 as soon as possible so we can discuss your situation and the possible ways we can assist you.
You can also visit our website to confirm the type of financial support you need by completing and submitting a form to begin the process:
Having a large amount of cash with you or at your home exposes you to greater risk. Your protection is important to us. At FirstOntario, your eligible deposits up to $250,000 are automatically insured by the Financial Services Regulatory Authority of Ontario (FSRA) if they are held outside a registered plan. That’s $150,000 more than the banks offer. Coverage is unlimited if the investment is registered (RRSP, RRIF, RESP or TFSA).
FirstOntario offers members many ways to access your money when you need it, while keeping it safe. In addition to our other branches, you can access your money when using ATMs and our Personal Assisted Teller (PAT) machines, your FirstOntario debit card and Visa card.
We're here to accommodate your needs.