FirstOntario is actively following developments of COVID-19 by closely monitoring updates from public health and government agencies. We've taken numerous precautions to keep our Members and employees safe, including deeper cleanings and additional sanitizer stations available at every branch. Branch hours have been reduced and some branches are closed temporarily.
FirstOntario & COVID-19
COVID-19: Message from our CEO, Lloyd Smith
For more than 80 years, FirstOntario has been helping Members get through the good times and the bad and now, we’re facing the challenges of COVID-19.
As the situation continues to evolve, FirstOntario is responding and adapting. We’re going to get through this together.
We're here to help
If you need extra support during these uncertain times, don't hesitate to get in touch.
Status of Branches
All of our branches are open Monday to Friday to serve our Members, with the exception of the following:
- Niagara Health System - 1200 Fourth Avenue, St. Catharines
- Oakville Trafalgar Memorial Hospital - 3001 Hospital Gate, Oakville
What is FirstOntario doing to protect against COVID-19?
What role do Members play?
Where can I get the latest news regarding COVID-19 and FirstOntario?
What if branches close, how can I get my banking done?
I am worried about how COVID-19 will affect me financially, what can I do?
Does my FirstOntario Visa card have trip cancellation insurance?
Why isn’t FirstOntario closing all branches to fight the spread of COVID-19?
Is my money safe with FirstOntario?
Is it wise for me to withdraw a large amount of cash in case of emergencies?
Trusted COVID-19 Information Sources
Ways to Bank
We're here to accommodate your needs.