Phone Line Availability

Our Member Solutions team works behind the scenes to make sure you get what you need. Located in our St. Catharines community, our Member Service Representatives are often the first point of contact and if they can’t personally take care of your needs right away, they will connect you with the right person who can.

Our Member Service Centre is available during the following hours:

You can also check our availability during holiday hours.

Visa Credit Card Contact Information

Lost or Stolen Credit Cards

Privacy

If you have any questions about our privacy policies, contact the FirstOntario Privacy Officer.