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We know that strong financial literacy is key to making informed decisions about money.
Phishing scams
Be on alert
Phishing scams are common forms of identity theft. Criminals try to access to your personal information by disguising themselves as a company or person you trust – like a financial institution.
Here are some red flags to be aware of
You don’t recognize the sender’s address
The email comes from a domain that looks suspicious – the format is unrecognizable or misspelled
You don't have a relationship or past communication with sender
The email is unexpected and unusual with a hyperlink and/or attachment
You received an urgent email at an unusual time (i.e. 3 a.m.)
The email has bad spelling or grammar
FirstOntario Credit Union will never ask you for confidential information or ask you to complete a task related to your accounts through a random email or text message.
If you are not comfortable or suspicious about anything when it comes to your banking, please get in touch with us right away and we can confirm the authenticity of the message in question.
Learn more about phishing
For more resources on phishing, please visit the Government of Canada website
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