Online banking
Log in with your debit card and manage your banking online in a few clicks.
Convenience banking when you need it
Take care of your everyday banking whenever it’s convenient for you. Everything you need is just a few clicks away. FirstOntario offers a selection of services through online banking to make your life easier.
Open accounts online
It’s easy to set up term deposits and open chequing, eSavings, and U.S. dollar accounts through online banking.
All accounts in one place
Link your Credential investment accounts for easy reference and access MyCardInfo to check Visa transactions and balances
View account history
Monitor day-to-day activity and access your free electronic statements.
Move money
Send, request, and set up automatic deposits directly into your account with Interac e-Transfer®.
Automate transfers
Easily set up recurring transfers and bill payments so you can plan ahead and stay organized.
Direct deposit forms
Easily set up pre-authorized debits or credits on your FirstOntario accounts whenever needed.
CRA direct deposit
A fast, convenient and secure way to get your CRA payments directly into your account.
ClickSWITCH
Switch recurring payments and direct deposits from your accounts at other financial institutions to your FirstOntario account.
CardWise
Track spending, monitor your FirstOntario credit card activity, and make informed financial decisions with ease.
2-Step Verification
We’ve implemented 2-Step Verification (2SV) to strengthen our security and provide members with an extra layer of online protection.
How-to guides
Pay bills
Manage your bill payees, pay bills and set up future payments online or through our mobile banking app.
Transfer money
Send money to friends, family, or anyone in Canada with Interac e‑Transfer®.
ClickSWITCH
Switch over automated payments and direct deposits from your accounts at other financial institutions.
CardWise
Manage your FirstOntario credit card with ease, track your spending, and stay on top of your card activity.
CRA direct deposit
Sign up for CRA direct deposit to receive your payments directly in your personal account.
Pre-authorized savings
Gradually build up your savings by setting up automatic transfers to your savings account.
Need help?
How do I register for online banking?
To get started, you will need a Personal Access Code. If you already have a debit card, give our Member Service Centre a call at 1‑800‑616‑8878 to get set up. Then, enjoy the convenience of 24-hour access to your accounts.
How do I reset my personal access code if I have forgotten it?
You can reset your password at any time by simply clicking Forgot Password? on the online banking login page. Online users must be enrolled in 2-Step Verification (2SV) to enable this feature. Once you are on the log in page:
- Select Forgot Password?
- Enter your debit card and the last three numbers of your SIN.
- Hit Continue.
- You'll receive a one-time passcode as part of 2SV, which you will then need to enter.
- Enter and confirm the new PAC.
- Hit Continue.
Business memeebs can contact our Member Service Centre at 1‑800‑616‑8878 to reset their personal access code.
Where can I view my line of credit details in online banking?
Log in to online banking and head to your Accounts section. Choose your line of credit (or any other account) and select Account Details.
How do I link my Visa credit card in online banking?
- From the left navigation menu, select Account Services.
- Select View Credit Cards from the menu, you will be taken to the Add/Remove Collabria Card page.
- Select Link a Collabria Credit Card.
- Read and agree to the terms and conditions.
- Enter the 16-digit credit card number and three-digit CVV for the card you would like to link.
- Select Link Card and you will be taken to a page confirming your newly linked accounts.
How do I send an e-Transfer?
- Log in to online banking.
- Select Interac e-Transfer® from the main page.
- Choose the account you wish to send money from by tapping Select Account.
- Choose the recipient of your e-Transfer by tapping Select Contact.
- Select Add Contacts. Enter the name and email address or mobile telephone number of the person who you will be sending the money to. Once you have added these details, they will be stored on the Contacts list, you will not have to enter in the same information again.
- Create a security question and answer that only the sender and recipient will know. The recipient must enter the correct answer to access the e-Transfer. For example, if you’re sending money to a friend, the question could be: ‘What is the name of your dog?’ For security reasons, do not include the answer to your security question in the message field, which is meant for leaving a note for the recipient.
- Enter the amount you’d like to send and select Continue.
- Review the details of your e-Transfer. Your account will be debited the amount you have sent once you select Confirm.
Ready to open an account with us?
Apply online, meet with us virtually, or visit us at your nearest branch. Existing members can open a new account online.
Apply online
to open an account
Book an appointment
to become a member
Visit us
at one of our branches
Call us
at 1‑800‑616‑8878