August Civic Holiday weekend closures

We will be closed August 1 and August 3 for the Civic Holiday weekend. Our Member Service Centre, Member Solutions Team and Personal Assisted Teller services will be available on August 1 during regular business hours.

Patronage shares

Patronage share redemption requests will be accepted starting August 1, 2026.

Initial redemption requests may be submitted between August 1 and August 31, 2026, for consideration during the September 2026 redemption period. Requests received after August 31, 2026, and on or before February 28, 2027, will be considered during the March 2027 redemption period.

Thereafter, redemption requests must be received by February 28 or August 31 each year. Eligible requests will be reviewed by the Board at its March and September meetings and, if approved, redemptions will be processed by April 1 or October 1, respectively.

Patronage shares that are not redeemed remain eligible to earn an annual dividend, subject to Board approval paid annually in March.

To redeem patronage shares

The following conditions apply:

  • All redemption requests must be submitted in writing.
  • Redemption requests are processed on a first-come, first-served basis.
  • The total number of patronage shares redeemed in any fiscal year cannot exceed 10% of the outstanding patronage shares as of the previous fiscal year-end (5% per redemption period).
  • If redemption requests exceed the annual redemption limit, eligible requests will be carried forward and considered during the next redemption period.
  • Eligible redemption requests are reviewed by the Board at its March and September meetings each year.
  • Shares redeemed during a redemption period do not qualify for accrued dividends for the year in which they are redeemed. If shares are redeemed in September, dividends will not be paid for the current year. If shares are redeemed in March, dividends will be paid for the previous year.
  • All redemptions are subject to Board approval and will not be processed if doing so would cause FirstOntario Credit Union to fall below regulatory capital or liquidity requirements.
Patronage Shares Redemption Inquiry Form

Are you interested in redeeming your patronage shares?

Leave us your contact information and we'll get in touch to discuss next steps.

Are you looking for more information about redeeming patronage shares?

Please contact your branch or our Member Service Centre.

Visit us

at one of our branches

Call us

at 1‑800‑616‑8878